Communication in Health and Social Care or Children's and Young People's Settings

Course Information

  • Course Code: CHEL054
  • Duration: 1 year
  • Price: £40.00
  • Start Date:
  • Days: MON/FRI
  • Times: 09:00-17:00
  • Delivery Type: PT

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Overview

This course is targeted primarily at those working within health, social care or children and young people's settings, including professional care and support workers and practitioners.

What will I study?

Good communication skills are essential for health and social care professionals, because they help them to develop relationships and demonstrate that they care.

This course has been designed to provide learners with a basic understanding of what communication is, and how it is used to support people who need help. It provides with learners an increased understanding of why effective communication is important as well as the required knowledge to overcome barriers to communication.

On completion of this course learners will be able to:

    Understand why effective communication is important in the work setting
  • Be able to meet the communication and language needs, wishes and preferences of individuals
  • Be able to overcome barriers to communication
  • Be able to apply principles and practices relating to confidentiality The content of this course has been mapped to the underpinning knowledge within the following units on the Qualifications and Credit Framework (QCF):

Promote communication in health, social care or children's and young people's settings

This unit is a mandatory unit within the following qualifications:

    Level 3 Diploma in Health and Social Care (Adults) for England
  • Level 3 Diploma for the Children and Young People's Workforce

Introduction to communication in health, social care or children's and young people's settings

This unit is a mandatory unit within the following qualifications:

    Level 2 Diploma in Health and Social Care (Adults) for England
  • Level 2 Certificate for the Children and Young People's Workforce

Course Details

    Welcome and Learning Outcomes
  • The Importance of Communication
  • Meeting Individuals' Communication Needs
  • Barriers to Communication, and Overcoming them
  • Communication and Confidentiality
Entry Requirements

There are no specific entry requirements for this module.

 

How will I be assessed?

With approximately 80 interactive screens, it is estimated that this module will take approximately 2 and half hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and revisit whenever you wish. The system will record your progress throughout.

What can I do next?

We offer a wide range of health and social care e-learning courses, click here for further information. 

For more information

For more information about this course, contact our specialist team on 01254 29 25 00 or email business@blackburn.ac.uk

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