The aim of this unit is to develop a greater understanding of the importance of effective Communication in the Workplace. The ILM (Institute of Leadership & Management) recognises that all organisations are different; their qualifications are designed with the in-built flexibility to adapt to meet employers' diverse staff development needs.The unique unit-based qualifications structure gives employers the freedom to select from an array of optional units, to build programmes that deliver the specific skills and knowledge required from their colleagues.
As classroom based sessions alongside other members of the group.
Topics included on the day will be:
There are no formal entry requirements but candidates will normally be either practising or aspiring first line managers with the opportunity to meet the assessment requirements. An informal discussion with the Programme Leader is recommended to ensure that the qualification meets individual needs.
Following this, you may be interested in our ILM Level 5 Award, Certificate or Diploma in Leadership & Management