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ILM Certificate in Leadership & Management (Level 3) – Daytime

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Who is the course for?

This course gives practising or potential first line managers (team leaders or supervisors) the foundation for their formal development in their roles. As the largest awarding body for leadership and management qualifications in the UK, the Institute of Leadership and Management is committed to developing managers at all levels. This qualification has been re-designed in a unit-based format, for the UK and European credit frameworks.

The award is a concise qualification which gives a full introduction to the skills, knowledge and understanding required by the first line managers of today.   (If you work in health Care, this Programme can contribute to supporting evidence for NHS KSF Outlines, with the added value of sharing good practice with other health care professionals). 

How will the course be delivered?

This course is delivered twice over the academic year, once in an evening and once during the day, candidates may choose to attend one or the other. 

For testimonials about the course, see here 

What Will I Study?

What will I study?

You will develop your knowledge and understanding of solving work-based problems and making decisions based on gathering and interpreting information and evaluating options to determine the most appropriate solution. You’ll also develop an understanding of the factors that influence how people behave at work and investigate a range of leadership styles to motivate individuals and monitor performance.  You’ll have the opportunity to look at the importance of planning and delegation and, in the later stages of the course, you’ll develop your knowledge and understanding of how effective communication at work can increase staff motivation and productivity.

The qualification develops management skills and assists participants in gaining the knowledge and skill required by team leaders and supervisors, as well as providing a route to career development. The modules offer opportunities for class discussion and interaction with other course members. All assessment methodologies are work-related and designed to provide individual development and direct organisational benefits.

The following modules will be delivered:

  • Understanding Discipline in the Workplace
  • Understanding the Communication Process in the Workplace
  • Understanding Leadership
  • Understanding Organising and Delegating in the Workplace
  • Understand how to establish an effective team
  • Understanding how to motivate to improve performance
  • Understanding Conflict Management in the Workplace
  • Understanding Innovation and Change in an organisation
  • Understanding How to Lead Effective Meetings

Entry Requirements

Course Entry Requirements

There are no formal entry requirements but candidates will normally be either practising or aspiring first line managers with the opportunity to meet the assessment requirements.  An informal discussion with the Programme Leader is recommended to ensure that the qualification meets individual needs.

Most candidates will already be in employment; however the course will assist in career progression by enabling candidates to identify opportunities for management skill development. Many have used this qualification successfully to enhance their promotion prospects. 

The college operates a no refunds policy as detailed below. Cancellations and transfer requests are subject to the following conditions: 

  • More than 4 weeks notice – no charge
  • 4 weeks notice – 30% of the cost
  • 2-3 weeks notice – 50% of the cost
  • 1-2 weeks notice – 75% of the cost
  • Less than 1 weeks notice – 100% of the cost

All cancellations must be made in writing and are subject to a £10 administration charge. The full fee’s policy is available on request. 

Other Information

What will I get at the end of the course?

ILM Certificate in Leadership & Management – Level 3  

What can I do next?

ILM Level 5 

How much does it cost?

The course fee is £825.00 per delegate
(including trial membership of the ILM, valid for the duration of study up to the point of achievement.   (see for more details regarding the benefits of membership), Tuition, Registration, Assessment and Certification fees. 

Course Dates

Thursdays 21st November 2013 – 24th April 2014
9.30am – 4.00pm

Bespoke delivery also available, contact us for a quotation