B-547 Customer Service Apprentice at World Options Ltd in Haslingden

Job type Apprenticeship
Contract Type Apprenticeship
Positions Available 1
Salary £3.70 per hour
Reference Code B-547
Hours Per Week 37.5 Hours per week
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Job Description

Have you left school or college and are looking for full time work? Are you looking to earn and learn at the same time? No prior experience is required, just plenty of enthusiasm, commitment and a willingness to learn. This is a fantastic opportunity for an enthusiastic, reliable, organised and hardworking candidate to join a well- established and successful company as a Customer Service apprentice.

The company are looking to train and develop a Customer Service apprentice to provide efficient and effective customer service support to customers, Franchisees and the Office and Business Managers in accordance with company policies and procedures.

Main duties & responsibilities:

  • Liaising with couriers on behalf of Franchisees and customers

  • Data inputting to keep spread sheets and records up to date

  • Updating Franchisees and customers on progress of shipments

  • Aiding Franchisees and customers in using our online systems

  • General support to Office / Business Managers





Person Specification

Personal Qualities

  • Keen to develop a career in Customer Services
  • Willingness to learn
  • Reliable & professional
  • Team player
  • Good attention to detail
  • Ability to work on own initiative

Skills required

  • Excellent written and verbal communication skills
  • Comfortable on the phone with clear, pleasant telephone manner.
  • Strong IT skills including MS Office (Word & Excel) and outlook
  • Problem solving skills
  • People skills
  • Good time Management

Qualifications required

Candidates will be required to undertake initial assessment at Blackburn College.

Things to consider

Currently based in Haslingden but we are looking to move, as yet no concrete date. Moving to Petre Court BB5 5HY.


Other Information

Apprenticeship or Advanced Apprenticeship


Proposed Duration

12-15 months

Training to be provided

Customer Service– Level 2 Diploma in Customer Service, Functional Skills Level 2 in English, Maths and ICT if required


01254 292849




How To Apply
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