B-569 IT Apprentice at Millbrook based in Leyland, Preston

Information
Job type Apprenticeship
Contract Type Apprenticeship
Positions Available 1
Salary £14,000 per annum
Reference Code B-569
Hours Per Week 37 hours per week over 4.5 days though flexibility is required
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Job Description

About the Company

Millbrook provides vehicle test and validation services and systems to customers in the automotive, transport, tyre, petrochemical and defence industries. It is independent and impartial in everything it does.

It has a range of test facilities for full vehicles, tyres and components. These include varied outdoor and indoor test tracks in the UK and Northern Finland, engine dynamometers, environmental chambers, e-motor and e-axle test cells, portable emissions measurement systems (PEMS), structural test laboratories, crash laboratories including a state-of-the-art ServoSled, interior systems laboratories, battery test facilities and advanced emissions chassis dynamometers.

Millbrook designs, builds, installs, and services dynamometer test systems and an associated data acquisition and control system.

Millbrook’s employees are passionate about safety, customer service and technical excellence, making them ideal partners at any stage in the development and launch of the vehicles of tomorrow.

It is part of the Test and Measurement business segment of Spectris plc.

Reporting to the IT Manager

To provide support to the IT Manager in troubleshooting and rectifying IT hardware and software issues across the business.

Roles and Responsibilities

Receive and log calls to IT help desk

Manage faults and requests providing proactive and timely communication

Own and be fully accountable for incidents, faults and service requests through to final resolution and satisfactory conclusion

Provide telephone support where appropriate to resolve user issues

Provide physical support to install and relocate IT and communications hardware as required

Document and coordinate user acceptance testing/training plans

Provide support to the IT Manager as required

Act in accordance with the behaviours for Millbrook staff at all times

Flexibility to work outside of office hours when required

Willing to undergo a Criminal Records Bureau check

 

Person Specification

Desirable Skills

Good organisation & communication skills

Ability to take ownership of tasks and work on own initiative

Ability to demonstrate a systematic approach to problem solving

Ability to manage customer expectations in particular conflicting and changing priorities

Effective time management skills and ability to work under pressure

Working knowledge of Microsoft Office packages

Personal Qualities

A natural interest in Information Technology

Keen and willing to learn

Helpful and personable

Self-starter

Confident

High attention to detail

Punctual & reliable

Desired qualifications

Work experience in a relevant arena would be an advantage

Basic IT hardware understanding would be an advantage

Minimum of 5 GCSEs including Maths, English and Science

A-level or equivalent in IT related area would be an advantage

Working towards or willing to work towards NVQ Level 3 in a relevant IT discipline

Things to Consider

Flexibility required as some system updates are carried out at weekend and in the evenings but the exception rather than the rule.

Please note that the closing date for this vacancy is at the employers’ discretion and is subject to change. If this vacancy has been filled we will endeavour to support you in finding alternative vacancies.

Future Prospects

Various opportunities within IT or the wider company

 

Other Information

Apprenticeship or Advanced Apprenticeship

Apprenticeship

Proposed Duration

24 months

Training to be Provided

IT, Software, Web & Telecoms Professionals Level 3 includes:

NVQ

Technical Certificate  

Functional Skills in English, Maths and ICT L2 (if needed)

Contact

Apprenticeship Team

01254 292500

Apprenticeships@blackburn.ac.uk

Company Website

www.millbrook.co.uk 

 

How To Apply
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