MV-11 Apprentice Motor Vehicle Technician at Bowker BMW based in Preston
- Job Description
MAIN PURPOSE OF JOB
To ensure customer satisfaction in the service and repair of motor vehicles of all types.
To carry out supervised servicing and repairs in a safe, economical, efficient and competent manner, and to carry out such servicing and repair work to BMW standards.
To employ such knowledge and skills as may be required to test vehicles and diagnose faults.
To become a first-class Service Technician
RELATIONSHIPS AND PERSONAL ACTIVITIES
Directly responsible to:
Aftersales Manager/Service Manager/Workshop Manager
Safety, economy, and accuracy of work under supervision.
Head of Business, Service Receptionists/Advisers, other Vehicle Technicians, Apprentices and parts department staff, any representatives from BMW (GB) Ltd.
OBJECTIVES AND KEY TASKS
To report current and possible future vehicle faults and servicing requirements noticed whilst working on vehicles.
To note and report all components, materials and consumables used.
Customer service and satisfaction:
To protect customers' vehicles with covers and dust sheets etc.
To safeguard the customers' vehicle and contents whilst being repaired/serviced etc.
To ensure vehicles are thoroughly examined and report orally/in writing on general condition of vehicles with emphasis on customer safety.
To ensure that all work carried out is to manufacturers' safety standards.
To ensure maximum use of technical knowledge and skills to achieve effective, economic and safe service/repair of customers' vehicles.
To ensure that all hours and material usage are accurately recorded.
To take care not to cause accidental damage to vehicle and components during service or repair.
To minimise wastage of all materials, oils and fluids.
To care for all plant and tools belonging to dealership and not to misuse same.
MAIN JOB FUNCTIONS
To observe, recognise and report on vehicle and component serviceability.
To interpret and implement technical service instruction data.
To indent for replacement parts and record usage.
To keep work area clean and tidy.
To ensure vehicles comply with safety standards when returned to customer or that faults have been reported and noted on job card.
To make full use of BMW Special Tools, TiS DiS, KDS, and other service and test equipment as available, in order to improve customer service levels and workshop efficiency.
To assist as required with technical duties
MAJOR RESPONSIBILITIES FOR RESULTS
All current and potential vehicle faults and servicing requirements noticed when working on vehicles reported to service control
All manufacturer’s/company’s servicing and repair times adhered to
All hours worked per job and components, materials and consumables used recorded.
No materials, lubricants or other consumables wasted.
No accidental damage to vehicles or components during servicing/repairs
All appropriate tests carried out prior to delivery of service/repair jobs
All tools available for use as per inventory
All replacement parts usage recorded and indented for
To ensure the parts used in Warranty work are retained, and are cleaned and drained of oil where necessary
- Person Specification
To have attained a suitable qualification.
To have/be prepared to undertake BMW and other relevant training courses/programs.
To have experience in the servicing and repair of motor vehicles.
To display an ability and desire to progress through the BMW (UK) Technicians Institute.
5+ GCSE's including Maths and English grade C/4 or above
- Other Information
Apprenticeship or Advanced Apprenticeship
18 - 24 months
Training to be Provided
Apprenticeship Level 2 in Maintenance and Repair Competence, Functional Skills Level 1/2 in English and Maths if required
Things to Consider
Please note that the closing date for this vacancy is at the employers’ discretion and is subject to change. If this vacancy has been filled we will endeavour to support you in finding alternative vacancies.
We see the successful candidate being retained by the business and progressing within the company to the Level 3 Apprenticeship
- How To Apply
- Apply for this vacancy now!