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Ref. 064 - Level 2 Customer Service Apprentice at Northgate Supplies based in Blackburn

Job type Apprenticeship
Contract Type Intermediate Apprenticeship
Positions Available 1
Salary £4.30 per hour
Reference Code Ref. 064
Hours Per Week Monday - Thursday 8am - 5pm and Friday 8am - 4pm with 1 hour for lunch each day
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Job Description

The successful candidate will be a confident person looking to work in the B2B supply industry. They will need an attention to detail and an excellent telephone manner. A positive attitude and the ability to work with minimum supervision as well as part of the bigger team is essential.   

The position is office based and will require the successful candidate to work alongside and support a small team with achieving our business goals.

The role will include:

  • Taking calls from customers and suppliers and passing on messages where necessary
  • Filing of documentation to ensure they are easily on hand
  • Updating the company database with supplier/customer information
  • We need the successful candidate to be flexible in their work as our day-to-day workload can vary significantly

The role will suit an individual with good numeracy and literacy skills who is happy to work in a very busy office environment. They will need to be diligent and conscientious and happy to speak with different people face to face and on the phone.

On the job training will be given and assistance in obtaining formal qualifications.


Person Specification

Desired Skills

Good organisation skills

Strong communicator

Good timekeeping



Things to Consider

Please note that the closing date for this vacancy is at the employers’ discretion and is subject to change. If this vacancy has been filled, we will endeavour to support you in finding alternative vacancies. 

Personal Qualities


Team player


Desired Qualifications

English and Maths are preferred at A-C/9-4

Other Information

Apprenticeship or Advanced Apprenticeship

Intermediate Apprenticeship

Proposed Duration

Level 2 – 15 months

Training to be Provided

Level 2 Customer Service

Functional Skills maths, English and ICT (if required)

Future Prospects

Opportunity for progression / promotion  


Apprenticeship Team

01254 292500



How To Apply
Apply for this vacancy now!