Latest Advice on Coronavirus (COVID-19)

An important message from Dr Fazal Dad, Principal and Chief Executive.

Ref. 072 - Level 2 Customer Service Apprentice at Aquarius Manufacturing based in Great Harwood

Job type Apprenticeship
Contract Type Intermediate Apprenticeship
Positions Available 1
Salary £5.00 per hour
Reference Code Ref. 072
Hours Per Week Monday to Thursday 8:00am - 5:00pm Friday 8:00am - 12:00pm
Apply for this vacancy now!
Job Description

Continued investment and an on-going programme of product development ensures our position as market leader in the recycled plastics and rubber market. With over 30 years in the manufacturing trade, from the extrusion of plastic right through to our bespoke range of products including 4×4 wheel covers, recycled rubber edge protector and soaker hose root level irrigation system.

As the apprentice you will carry out a range of customer service duties in the office, supporting other members of the team.

Duties will include;

  • Inputting processing invoices
  • Matching delivery notes to invoices
  • Dealing with queries on the telephone
  • Assisting with weekly payroll & pension scheme
  • Assisting customers with any queries they have and liaising with other departments to resolve any issues
  • Chasing overdue invoices by telephone, email and letter within agreed timescale.
  • Arranging transport and creating shipping labels
  • Assisting with opening new customer accounts when needed.
  • Ensuring payments are accurately allocated.
  • Handling day to day enquiries from all areas of the business and sister companies
  • Reconciling supplier statements
  • Allocating supplier payments on system
  • Bank reconciliation

Person Specification

Desired Skills


Attention to detail

Good communication skills

Computer literate

Things to Consider

Please note that the closing date for this vacancy is at the employers’ discretion and is subject to change. If this vacancy has been filled, we will endeavour to support you in finding alternative vacancies. 

Personal Qualities


Determined and hard working

Enthuastic and career driven


Desired Qualifications

English and Maths are preferred at A*-C/9-4 

Other Information

Apprenticeship or Advanced Apprenticeship

Intermediate Apprenticeship

Proposed Duration

Level 2 – 18 months

Training to be Provided

Level 2 Customer Service

Functional Skills maths, English and ICT (if required)

Future Prospects

Opportunity for progression / promotion  


Apprenticeship Team

01254 292500



How To Apply
Apply for this vacancy now!