Helpdesk Team Member

Job type Blackburn College
Contract Type Permanent
Positions Available 1
Closing Date 28-03-2018
Salary Business Support Point: 4 – 10, £14,760 – £16,270 pro rata, per annum
Reference Code 3480
Hours Per Week 20 hours per week / 52 weeks per year
Interview Date 05-04-2018
Job Description

With experience of working in a clerical/administrative environment in a customer service role you will be responsible for providing first line contact and support to the customers who use the services provided by the Estates team. You will have experience of working on your own initiative and to deadlines whilst maintaining a high degree of accuracy; prioritising requests and directing to them to the appropriate staff or support contracts. Your responsibilities will also include the sorting and delivery of mail and parcels within the College and contributing to the College sustainability targets managed by Estates.

As an individual you will be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Blackburn College values diversity and is committed to creating a diverse workforce.




3480 Helpdesk Team Member JD.doc

Person Specification

3480 Helpdesk Team Member PS.doc

Other Information

3480 Helpdesk Team Member TSP.docx

How To Apply

Guidance Notes- updated version.pdf

08-15 - Job_Vacancy_Application_Form_NEW 2016.pdf


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