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Diploma in Advice and Guidance - Level 4

Course Information

  • Course Code: BC966
  • Duration: 3 hours
  • Price: £1550.00
  • Times: 09:00-17:00
  • Delivery Type: PT

Start Dates

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This qualification supports the recognised need for individuals and employers/tutors to be responsible for gaining the skills needed to meet ever-changing objectives. This will in turn lead to improvements in efficiency and effectiveness throughout the organisation and with clients.

This course is suitable for experienced individuals who work directly with people – disseminating information, advice, guidance and formal advocacy. Who manage a caseload of clients and the relationship with clients will extend over a period with multiple meetings to assess, set and review targets to achieve desired outcomes. May also have managerial or training responsibilities,  be dynamic in dealings with organisations and creators of information, advice and guidance within the service or practice – either disseminating information themselves, or through their organisation in the form of publications.

This qualification is competence based, this means that it is linked to your role and ability to completely perform a range of tasks connected with your work. Assessments will be carried out on your daily activities using a range of planned assessment methods i.e. observation, discussion and questioning. Delivery will be via workplace visits and independent tasks and activities set remotely by your dedicated assessor.

The course is priced at £1,650.00 per delegate and includes skills analysis, course enrolment, registration, assessment, internal and external verification and certification. You will work at your own pace.   The timescale to complete this course is usually a maximum of 12 months.

Unfortunately applicants who cancel a place on a course within 21 days prior to delivery will not be given a refund due to administration charges.  Joining instructions are usually sent 7-10 days prior to a course taking place.

If any candidate considers themselves to have learning difficulty and/or a disability please help us to help you by contacting us in advance.  We can arrange a meeting with an appropriate member of staff to ensure we are able to make reasonable adaptations to support you, where possible.

If you require any further assistance, please do not hesitate to contact Business Advisor, Sue Battersby on 01254 292500,

What will I study?

Students must achieve a minimum of 37 credits: 17 from five mandatory units, and 20 from a choice of 22 optional units. A minimum of 19 credits must come from Level 4 units.

Units are achieved through one to one support from an advisor who visits the workplace approximately once a month. A total of 37 credits must be achieved.

5 mandatory units contributing 17 credits, of which 10 credits are at level 4

  • Develop interactions with advice and guidance clients
  • Manage personal case load
  • Evaluate and develop own contribution to the service
  • Operate within networks
  • Understand importance of legislation and procedures

Optional units totalling 20 credits, of which 9 credits must be level 4

  • Support clients to make use of the advice and guidance service
  • Assist advice and guidance clients to decide on a course of action
  • Prepare clients through advice & guidance for the implementation of a course of action
  • Assist clients through advice & guidance to review achievement of a course of action
  • Advocate on behalf of advice and guidance clients
  • Prepare to represent advice and guidance clients in formal proceedings
  • Present cases for advice and guidance clients in formal proceedings
  • Negotiate on behalf of advice and guidance clients
  • Liaise with other services
  • Enable advice and guidance clients to access referral opportunities
  • Evaluate and develop own contribution to the service
  • Undertake research for the service and its’ clients
  • Design information materials for use in the service
  • Provide and maintain information materials for use in the service
  • Identify and promote the contribution of Careers Education
  • Guidance (CEG) within the organisation
  • Integrate Careers Education Guidance (CEG) within the curriculum
  • Promote Careers Education Guidance (CEG)
  • Negotiate and maintain service agreements
  • Facilitate learning in groups
  • Prepare and set up mediation
  • Stage and manage the mediation process
For more information

For more information about this course, contact our specialist team on 01254 29 25 00 or email

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