VoIP - (Voice over Internet Protocol)

Course Information

  • Course Code: TEI023
  • Duration: 6 hours
  • Price: £85.00
  • Start Date: 04-Jun-18
  • Days: MON
  • Times: 09:00-17:00
  • Delivery Type: PT

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VOIP is rapidly replacing traditional telephone services due to reduced costs and increased flexibility.  It is the solution of choice for the modern business environment, allowing internal phones to be more effectively managed and providing the increased flexibility needed for tasks such as conferencing calling whilst reducing costs.

What will I study?

The course is ideal for managers or technicians requiring an insight into ways of reducing their telecommunication costs whilst increasing the quality of service. The below will covered throughout the day:

    Introduction to VOIP
  • What is VoIP and what are its limitations and benefits
  • Codecs
  • Hardware and software requirements


  • Hard/soft phones
  • Analogue phones
  • POE switches


    Installing a VoIP system
  • Equipment requirements
  • Planning an installation
  • Setup/configuration/activating


    Phone Installation
  • Configuring Phones
  • Testing and Monitoring
  • Creating Inbound and outbound rules


    Installing VoIP Lines and Services
  • Creating and adding provider accounts
  • Specifying a Server
  • DDI and VoIP
  • Creating extensions
  • Phonebook and Call Reports
  • Installing Advanced Features
  • PSTN line integration
  • Back up
Entry Requirements

This course is suitable to anyone who has a keen interest in this area but candidates from a communications or electrical installation background are at an advantage.

How will I be assessed?

There are no assessments on this course.

What can I do next?

We have a wide range of electrical installation courses, please click here for further information.

For more information

For more information about this course, contact our specialist team on 01254 29 25 00 or email business@blackburn.ac.uk

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